Prior to Regal Princess' arrival yesterday in Acapulco, it was discovered that the ship had sustained some damage to one of its ballast tanks. Following an assessment of the damage and the associated circumstances, it has been determined that the ship touched bottom as it was departing Huatulco on February 18. At no time during the subsequent sailing to Acapulco was the safety of the ship's passengers and crew compromised.
It has been determined that the required repairs will unfortunately take longer than Princess had originally anticipated, and the line deeply regrets that it is necessary to cancel this current cruise. The ship was scheduled to depart yesterday, February 19, on a 10-day Panama Canal sailing between Acapulco and San Juan.
Princess is making arrangements to return passengers home and, in the meantime, they will be staying aboard Regal Princess, with all the ship's services available to them.
As a result of the cancelled voyage, Princess will give passengers a full refund, including air fare in additions they are providing passengers with a future cruise credit equal to 35% of the cruise fare paid for this voyage.
Following some preliminary repairs to Regal Princess, it will proceed to a dry dock where repairs will be undertaken. At this time Princess also expects that the following cruise may also be impacted, but the extent is not yet known. We hope to provide this information as soon as possible. The next sailing, a 12-day South America voyage, is scheduled to depart on March 1.
There are 1,552 passengers and 683 crew aboard Regal Princess. Leave a Reply
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